Shops are moving their marketing money from paying for clicks to rewarding the customers they already have. Here is why.
More businesses bid for the same local audience, so each click and each new customer costs more every year.
Phone privacy settings now limit what ad platforms can track, so it is harder to show ads to the right local people.
With ads, the audience belongs to the platform. With rewards, every customer’s number, visits and spend are saved for your shop.
Customers in your rewards app get your offers as phone notifications — no cost per message and no algorithm in between.
See exactly who came back after an offer and how much they spent — not just likes and views.
People enjoy collecting points and getting a birthday gift. Ads interrupt them; rewards thank them.
more to win a new customer than to keep an existing one.
more customers kept can raise profits by 25% to 95%.
Source: Bain & Company research by Frederick Reichheld, cited in Harvard Business Review (“The Value of Keeping the Right Customers”, 2014).
An example to think with, not a promise. Your own results show in your Cost & ROI report.
Keep ads for the first visit. At the counter, the customer joins your rewards with one scan. From then on, offers reach them for free — so you never pay twice for the same customer.
After the trial, plans start at ₹999 a month — about ₹33 a day. Pay yearly and get 2 months free.